Privacy policy

Privacy Policy

Effective Date: June 1, 2026

1. Introduction 3M1 Engineering, LLC ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us through our website ("Site") and related services. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal and operational information.

(Note: The Mojave Field Lab (MFL) operates as a separate infrastructure facility managed by our team. This policy governs the digital properties of 3M1 Engineering, LLC).

2. Information We Collect We may collect the following types of personal information when you interact with our Site:

  • Contact Information: Including your name, email address, phone number, and physical mailing address.

  • Financial & Transactional Data: When you make a deposit or lease payment, your payment is processed securely by our third-party subscription and payment processors (e.g., MoonClerk and Stripe). 3M1 Engineering, LLC does not directly collect, store, or host your raw credit card data on our servers.

  • Usage & Technical Data: Information about how you use our Site, which may include your IP address, browser type, pages visited, and time spent on the Site.

  • Communications: Information you provide when you submit inquiries, support tickets, or respond to our communications.

3. How We Use Your Information We use the information we collect for the following operational purposes:

  • To Provide Services: To process your facility applications, manage your remote observatory or lab lease, and respond to technical inquiries.

  • To Communicate: To send you critical infrastructure updates, weather/telemetry alerts, onboarding documentation, and (with your consent) marketing materials.

  • To Improve Our Infra: To analyze usage patterns, monitor site security, and improve the digital and physical functionality of our services.

4. Data Sharing and Disclosure We will never sell, rent, or license your personal information to third parties for their own marketing purposes. We only share your information in the following strictly controlled circumstances:

  • Service Providers: We share necessary data with trusted third-party vendors who provide critical operational infrastructure (e.g., Atlassian/Jira for support ticketing, Stripe/MoonClerk for billing, Google Workspace for secure communications). These providers are legally bound to protect your information and use it solely for the services they provide to us.

  • Legal Compliance: When required by law or to respond to valid legal processes, such as court orders or subpoenas.

  • Business Transfers: In connection with a merger, sale of corporate assets, or acquisition, where your personal information may be transferred as part of that structural transaction.

5. Data Security We implement rigorous, commercially reasonable technical and organizational measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use enterprise-grade protections, we cannot guarantee absolute absolute security.

6. Your Rights Depending on your jurisdiction (including the State of California), you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccuracies in your operational profile.

  • Request the deletion of your data or withdraw your consent to our use of your information (subject to legal and contractual retention requirements for active site members).

To exercise these rights, please contact us at the email or physical address provided below.

7. Third-Party Links Our Site may contain links to third-party websites or client portals. This Privacy Policy does not apply to those external sites. We strongly encourage you to review their specific privacy policies before providing any personal information.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect structural or legal changes. We will notify you of any changes by posting the updated Privacy Policy on our Site with a new "Effective Date." Your continued use of the Site after the effective date constitutes your acceptance of the revised terms.

9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data management practices, please contact us at:

3M1 Engineering, LLC Email: legal@3m1.co Address: 45 South Arroyo Parkway, Attn: Legal, Pasadena, CA 91105